OVERVIEW
We're looking for recent college graduates from a four-year program with a MIS or technical degree.
Ideal candidates will be recent college graduates from a four-year program with an MIS or technical degree, preferably with 1-2 years of related work experience, but recent graduates with a strong academic record will be considered. Candidates should be self-motivated, willing to learn, have excellent communication skills and the ability to work well within a team.
KEY JOB FUNCTIONS
Specific responsibilities for this position include:
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Identify business needs and determine technical solutions to business problems
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Resolve customer issues by researching inquiries, interacting with customers, identifying root causes and taking appropriate action to correct
- Provide resolution steps to technical team(s) if unable to resolve directly.
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Meet with client team(s) to identify business needs and assign priorities.
- As skills and customer knowledge increase become more self-directed and independent and serve as a resource to others.
SKILLS & EXPERIENCE
Required:
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A strong record of academic accomplishment and a 4-year college degree.
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Some coursework in a Computer Science or technology related field.
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Knowledge of Microsoft Office Suite products.
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Strong analytical and problem-solving skills.
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Excellent verbal and written communications skills.
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Ability to work well within a team.
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Passion for learning and a passion for solving business problems with technology.
Nice to have:
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Knowledge of programming languages.
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Knowledge of database technologies.
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Technical writing experience.
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1-2 years of experience working in a related field.